不是所有迟回的email、讯息都需要道歉！这么做只会……

13-7-2018 10:46 AM| 发布者: CARI_SPL | 评论: 0|原作者: 铁饭网

摘要: “Sorry for the late reply”看似有礼貌，但有时却会带来反效果……

作为打工仔，如果你迟了回复人家的email？通常会怎么做咧？

很大多数的人都会在回复时加上一句“Sorry for the late reply”……其实，这样看似有礼貌，但有时却会带来反效果哟～

图来源：网络

每次讲Sorry没用

首先，并非所有迟回的email、讯息都需要道歉。有时候，当我们用一句“So so sorry”认低威，却会产生最差的结果：对方会觉得我们虚伪，毕竟如果真的着紧、有抱歉之意的话，就不会两星期（甚至两个月）后才回覆了。回覆的时机表现了你的着紧程度。

更好的方法，其实是……Move On，给出具体建议

Move On是关键，直接就讨论并提出你的回应、建议，注意，回应一定要具备实际内容，要不然那只会又一次浪费双方时间。这个方法的好处其一是转移对方焦点，再纠缠于迟覆上只会在对方的不满和怒气火上加油；其二是透过提出具体回应来表现弥补的诚意，加快工作进程。

当然了，说不说sorry都要看具体情况而定。如果迟些回覆并不会阻碍到对方的工作时，便无需加一句“Sorry for late reply”。但相反，迟覆会拖延对方的进度，例如迟了拒绝工作offer、迟了交租等等，还是真心说句Sorry吧。

图来源：网络

如果你真的对于迟了回覆对方感到抱歉，视乎3种状况，以下是3种回应Template:

1）对方有所请求

对方请求你的帮忙，但事后你才记起/看到这个email，可以这样回覆才表现你下次愿意帮忙：

Dear XXX,

Last month, you asked me if I knew （事件）, and I apologize for not answering sooner. Are you still hoping to（事件）? I just discovered a couple people who might be helpful. Let me know if you want me to make some introductions.

And if there’s anything else I can do for you, just ask. I promise I’ll try to be quicker next time!

Regards,

Your name

2）告知对方没有得到offer

举例说，要告知对方没有得到offer、或者今次的合作计划告吹了，这时候越早告知越好，拖着只会令对方忐忑不安。如果是告知对方没有得到工作offer，你可以这样：

Hi ZZZ,

My sincere apologies for the slow reply; I’d hoped to get back to you sooner. We very much enjoyed having you here for the job interview, as well as our conversation over lunch, but have decided to move forward with another candidate.

Given your extensive credentials and sterling reputation, we’d love to keep you in mind for other positions that might open up in the future. I’d also be happy to refer you to others in the industry who might be hiring. Let me know if I can put you in touch.

Regards,

Your name

3）告知对方合作计划中止

如果是回覆对方要中止合作计划，可以这样回应：

Dear YYY,

I hope you’re doing well. My sincerest apologies for not getting back to you about the cooperation sooner. After thinking it over, our team doesn’t think this will work out— (不能合作的原因).

However, you’re clearly talented and motivated, and I’d be more than happy to see if I know anyone at another company who could use your product. Let me know if you’re interested.

Sincerely,

Your name

如何判断哪些迟覆讯息要不要say sorry，背后其实反映了更重要的判断力，就是判断email/讯息的重要程度、优先次序。在今天日日都受whatsapp、email轰炸的职场环境中，分清哪些是要马上回覆、哪些可以等、哪些不用回覆，才是每个打工仔都必须首先学会的职场101。

*这篇文章由铁饭网授权转载*

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