Administrative Assistant (Travel Agency) – Cantonese Speaking (Remote)

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Full job description
We are international travel company specializing in organized tours around the world for Chinese-Canadian travellers. Our primary clientele are Cantonese-speaking seniors who travel in guided groups.

We are looking for a detail-oriented Cantonese-speaking Administrative Assistant to support our daily operations, marketing, and tour coordination.

This role is ideal for someone who is organized, comfortable working with spreadsheets and digital tools, and able to communicate professionally in Cantonese and English.

Responsibilities

Operations & Administration

Update and maintain tour data and itineraries in Google Sheets
Assist with tour setup and organization
Manage passenger lists and booking information
Perform data entry from PDFs and files
Prepare operational reports and spreadsheets
Organize files in Google Drive

Travel Coordination

Check and verify flight information
Assist with travel logistics and tour documentation

Client Relations

Respond to customer inquiries in Cantonese
Handle basic administrative follow-ups with clients
Assist with internal communications

Marketing & Content

Assist with media production and editing (video clips or promotional material)
Help with Traditional Chinese translation and copyediting
Update website content using WordPress

Technical Tasks

Work with CSV files and spreadsheets
Maintain organized digital records and reports

Requirements

Native Cantonese speaker (MANDATORY)
Strong written and spoken English
Ability to communicate in Mandarin is an asset
Strong attention to detail
Proficiency with Google Sheets or Excel
Comfortable working with CSV files and structured data
Ability to work independently and stay organized remotely

Preferred Qualifications

Experience working with a travel agency or tour operator is an asset
Experience handling customer communication
Experience with data analysis or reporting
Basic video editing or media production skills is an asset

Why Join Us

Work with a growing international travel company
Flexible remote work environment
Opportunity to gain experience in tour operations, marketing, and travel logistics
Long-term opportunity for the right candidate

Job Types: Part-time, Freelance

Pay: RM1,145.25 - RM3,702.86 per month

Expected hours: 5 – 20 per week

Work Location: Remote

Send your CV/Resume on: trixie.teodoro@charmedaroma.com