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美国运通American express 招聘夜班Authoriser职位,要求会说华语和广东话

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发表于 28-2-2017 03:05 PM | 显示全部楼层 |阅读模式
美国运通American express 招聘夜班Authoriser职位,要求会说华语和广东话,学历本科以上,就可以拿到高达RM4000的月薪!工作内容包括核查持卡用户信息、背景,对卡片进行授权等等工作。不需要外出找客户,也不需要面对销售压力。
提供工作签证! 欢迎投简历至candy.wei@eps.my ,Phone :0322682869, Whatsapp:0172322905



Authoriser - Mandarin & Cantonese Speaking, NightShift
Locations: Kuala Lumpur, Malaysia
Categories: Customer CareCategories: Operations
·        Remuneration: RM 3.6k+ Shift and travel allowance (RM 924)+ P4P (pay for performancebonus, monthly incentive)
·       Night Shifts are: 5pm – 2am, 6pm – 3am,7pm – 4am, 8pm – 5am, 9pm – 6am
Job Description
Get ahead in your career by joining ourAuthorisations team within Global Fraud Protection Services (GFPS), part of theGlobal Servicing Network (GSN) business function. GSN is responsible for theend-to-end management of our credit, collections and fraud operations aroundthe world. GFPS manages fraud capabilities, strategies and operations toprotect American Express merchants and customers from fraud by handling allaspects of the fraud lifecycle, including prevention, detection and recoveries.
What’s in store for you?

  • Handle incoming     Authorizations Requests from US customers - resolved within the assigned     empowerment limit guided by existing US Authorizations Policies and     Procedures.
  • Verify Name     & Address of the card members for merchants
  • Liaise with     partner banks to confirm card members details and spend request approval
  • Update support     messages, account status and create case set up into Amex applications for     Fraud, Credit review.
  • Handle calls     with highest quality standards and ensure we deliver our brand promise.
  • Handle internal     customer enquiries on Authorizations related queries.
  • Uphold the     highest level of integrity by adhering to Compliance including, but not     restricted; to law and regulations, privacy and data protection     principles, anti-corruption, anti-money laundering, code of conduct and     sanction rules.
  • Participate in     scheduled off phone work related activities, including     briefings/trainings, townhalls, employee engagement and team building     activities.
You will be rewarded with:

  • A great place to     work – We are in the top 10 most admired companies in the world…And the #1     amongst Financial Services
  • Fun at work! A     great culture and environment – Game rooms and lounge area are situated in     each floor to encourage a fun and happy workplace.
  • Competitive     Salary – Get paid what you’re worth.
  • Career     advancement opportunities – Shaping your future & opening both local     & cross border opportunities.
  • Monthly     Incentives – Based on customer experience (not sales), so you get rewarded     for doing what you do best.
  • Extensive paid 3     Months Training – Giving you the skills and training you need to be a     success!
OurClient:
US-based Banking MNC has beenrecognized and awarded  “Aon Hewitt Best Employer Malaysia” forthe sixth consecutive time and also received “Best Employer Malaysia2016 for Women”. They also won 16 prestigious awards from the Contact CenterAssociation of Malaysia. Among these are the following:
Best of the Best In House Contact Center /Contact Center of the Year (Gold)
Best In House Contact Center (Gold)
Best Employee Engagement (Gold)
Best Manager Inbound (Gold)
Best Manager Outbound (Gold)
Best Team Leader (Gold)
Best CCP Inbound (Gold)
Best CCP Outbound (Gold)
Best of the Best CCP (Gold)

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 楼主| 发表于 28-2-2017 04:53 PM | 显示全部楼层
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发表于 28-2-2017 07:31 PM | 显示全部楼层
刚刚申请了澳门的工
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发表于 28-2-2017 09:40 PM 来自手机 | 显示全部楼层
没经验可以?广东和华语流利
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发表于 28-2-2017 09:41 PM | 显示全部楼层
huenyichong 发表于 28-2-2017 07:31 PM
刚刚申请了澳门的工

澳门什么工作
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发表于 28-2-2017 10:53 PM | 显示全部楼层

高级男公关
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发表于 28-2-2017 11:12 PM | 显示全部楼层

,工钱多少呢?工作内容是什么?
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发表于 28-2-2017 11:53 PM | 显示全部楼层
fatt911 发表于 28-2-2017 03:12 PM
,工钱多少呢?工作内容是什么?

工作内容 服务客人 工钱是客人打赏
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发表于 28-2-2017 11:57 PM | 显示全部楼层
huenyichong 发表于 28-2-2017 11:53 PM
工作内容 服务客人 工钱是客人打赏

你几时去?我也想申请。
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发表于 1-3-2017 07:38 AM 来自手机 | 显示全部楼层
huenyichong 发表于 28-2-2017 11:53 PM
工作内容 服务客人 工钱是客人打赏

你几时去?我也想申
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 楼主| 发表于 1-3-2017 09:31 AM | 显示全部楼层
继续招人!有客服工作经验优先~请发简历至candy.wei@eps.my
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 楼主| 发表于 1-3-2017 09:32 AM | 显示全部楼层
fatt911 发表于 28-2-2017 09:40 PM
没经验可以?广东和华语流利

可以先看看你的简历吗?
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发表于 1-3-2017 09:38 AM 来自手机 | 显示全部楼层
ruoziyuan 发表于 1-3-2017 09:32 AM
可以先看看你的简历吗?

send了
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发表于 1-3-2017 10:01 AM 来自手机 | 显示全部楼层
需要英文嗎?
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 楼主| 发表于 1-3-2017 10:04 AM | 显示全部楼层

收到你的email了, 可以发details的简历吗? 联络方式都没有呢
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 楼主| 发表于 1-3-2017 10:06 AM | 显示全部楼层

会基本英语交流就可以了, 主要会繁体中文和广东话
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发表于 1-3-2017 10:41 AM 来自手机 | 显示全部楼层
ruoziyuan 发表于 1-3-2017 10:04 AM
收到你的email了, 可以发details的简历吗? 联络方式都没有呢

send了 ,这公司说华语和广东可以咩?不是要英文?
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 楼主| 发表于 1-3-2017 03:29 PM | 显示全部楼层
keep going ......  
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发表于 1-3-2017 07:47 PM 来自手机 | 显示全部楼层
客服经验有5年,华语没问题 ,广东话不流利可不可以?
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发表于 1-3-2017 08:27 PM | 显示全部楼层
vizhai 发表于 28-2-2017 03:57 PM
你几时去?我也想申请。

在申请前那边的老板要知道你的长度是什么
photo.jpg
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