聘请

wongshuyi

TechnicalSupport Executive

      

  Responsibilities:

• Provide continuous     technical support via telephone and email related to the product
• Employ a high level of     interpersonal and communication skills to move beyond customer’s     frustrations and solve customer’s problem.
• Identify the level of     technical knowledge and adjust technical communications to solve     customer’s problem.
• Conducting basic     probing to determine the next action for any software related to enquiries
  

        Requirements:

• Candidate must possess at least a Diploma,     Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate     Diploma, Professional Degree in IT Field.
• Required language(s): English
• Ability to speak in Mandarin will be added     advantage (Applicable for mandarin allowance)
  

• Fresh Graduates with Cert/Degree/Diploma in IT encourage to     apply
• Training will be provided.
• Applicant must be willing to work on rotational     shifts.
  

                                                                                                                                                            

        
        Salary & Benefit:

• 5 working days in a     week
• Incentives: can earn unlimited per month.
• Rest & relax     area (pool & foosball table, etc)
• Gym and shower     facilities.
• Quarterly staff     recognition and appreciation
  

If interest please email to wong.shu.yi@aegisbpo.com.my