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发表于 3-5-2018 09:59 AM
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My driver was rude
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Uber Support <contact_25b183ce-8048-4761-ae65-e175966ad78d@email-support.uber.com>
1月10日
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UBER
NO RESPONSE NEEDED
MY DRIVER WAS RUDE
Wednesday, January 10, 2018 at 11:11:36 AM · uberX
Hi Hong,
Sorry to hear about the trouble with your pickup.
This is definitely not the kind of experience that we would want you to have. Kindly know that your feedback has been recorded. Rider feedback and rating system helps us improvise Uber experience.
Since this cancellation does not seem to be your fault, I have dropped the outstanding cancellation fee from your account. I have also removed the Uber credits that were given to you for the cancellation fee.
You can now request an Uber hassle free.
Appreciate your understanding in this regard.
Sent by Keerti V. on Wednesday, January 10, 2018 at 11:51:39 AM
Continue this conversation by replying to this email or going to help in your Uber app.
PREVIOUS MESSAGES
Share Details : The driver take us and demand 15300 dong to pay at the airport exit.we do not have the exact amont of 15300 dong at the moment. I deceided to give him 20000 dong and ask him to keep the change he refused to take my 20000 dong. The driver rudely ask us to show him what we have in the wallet and keep on shout at us and asking for the exact amount of 15300 dong. We suspect he has ulterior motive and feel rather unsave to take the ride. We understand that he feel that he is not able do some monkey trick out from us.luckily he himself suggested not to give us the ride and we are suppose to advoid unhappy happening. We are not happy with the rude altitude of the driver and we fèel that he does not deserve to charge us for the cancellation.
Sent by Hong. on Wednesday, January 10, 2018 at 9:12:49 AM |
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