www.lazada.com 是老千～

xiaomei1988

我那天買了happycall雙面鍋，收到時發現是山寨版！！！打電話去投訴，客服表面會換一個正版的。第二次收到又是山寨版，所以要求退錢。幸好還是退錢給我，還了運費一起退

deagle-lim

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第一封email

iPay88 Malaysia Online Payment Gateway

Dear XXXXXXXX,

We are pleased to inform you that your online payment via iPay88 is successful. Your credit card/bank account has been debited with MYR 39.00.

Please note that iPay88 / Mobile88.com will be listed in your credit card/bank statement for this transaction.

Transaction Detail
Order No :                 30067XXXX
Transaction ID :                 T6363XXXXXX
Transaction Date :                 24-Oct-2013 10:37:36 PM
Transaction Amount :                 MYR 39.00
Payment Type :                 Maybank2u
Product Description :                 Rapoo MULTIMEDIA WIRELESS KEYBOARD WITH TOUCH PAD (E2700) Black ; Buffalo MiniStation Extreme 500...


*******************************************************************************************************************
Customer Support
If you have any questions about our product and services,
please contact Ecart Services Malaysia Sdn Bhd directly at:

Tel No: 1800-88-7700
Email: customer@lazada.com.my
Please do not reply to this email as it was automatically generated.
*******************************************************************************************************************

*iPay88 is an Online Payment Switching Gateway provided by Mobile88.com Sdn Bhd. For more information, please visit www.ipay88.com

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第二封信

Order Confirmation

Dear Customer,

Thank you very much for choosing Lazada, Malaysia's largest online store!

For future reference, your order confirmation number is: 30067XXXX.

Want to know what happens once we have recieved your order? Just click here.
We have included your order information and delivery details as follwos:
Ordered at:  2013-10-24 22:37:28

Products        Price
MYR        Quantity        Total
MYR
Rapoo MULTIMEDIA WIRELESS KEYBOARD WITH TOUCH PAD (E2700) Black         1.00         1         1.00
Buffalo MiniStation Extreme 500GB 2.5' USB 3.0 Black         24.00         1         24.00
Armaggeddon WIRED USB GAMING KEYBOARD (AK-300) GUN METAL Black         4.00         1         4.00
Gigabyte GM-M5050 Curvy Wired Optical Mouse Black         2.00         1         2.00
Shipping fees        MYR 8.00
Total price        MYR 39.00



For Cash On Delivery purchases, kindly prepare the exact amount required. Our Courier Service Provider will contact you regarding the delivery date and time.

For further assistance or clarification, drop us a line here here and Customer Service will be happy to assist in any way possible.

Please note that deliveries may face a short delay due to the festivities. Kindly call our logistic partner's customer service number for assistance.

Keep missing out on deals, contests and giveaways at Lazada?
We offer free access to updates by signing up to the Lazada Newsletter. Stay ahead of our new arrivals, exclusive deals and special offers for members, sign up NOW! Thank you for shopping with Lazada and we hope you’re satisfied with your purchase.
Kind regards,
The Lazada Team


   
© 2013 LAZADA MALAYSIA
Unit A-3-1, Level 3, Block A Southgate Commercial Centre
No. 2, Jalan Dua, Off Jalan Chan Sow Lin,55200 Kuala Lumpur
(9am – 6pm daily, excluding weekends and public holidays)

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第三封信
(我什么都没request哦)

Ticket #30XXXX: Order-30067XXXX
Your request (#30XXXX) has been solved. To reopen this request, reply to this email or click the link below:
https://lazadamy.zendesk.com/requests/30XXXX


Jeffrey, Oct 25 07:19 pm (MYT):
Dear Mr XXXXXXXX,

We regret to inform you that the order-30067XXXX you wish to purchase, price was updated wrongly due to technical error, apology that we will cancel your order.Kindly fill in the details below and send them back to us. Please allow 5 to 10 working days for the refund to be reflected in your account.

Account Holder:
Bank name:
Acc. number:
IC Number:

On top of that, we understand the mistake is from us, we want to offer you a MYR 20.00 voucher for your future purchase with us.

Voucher: XXXXXXXXXX
Value: MYR 20.00
Valid: 30 DAYS
Minimum Purchase: MYR 100.00

Should you require further assistance please feel free to revert to us and we will be glad to assist you.Thank you for shopping at Lazada Malaysia.

Customer Service Associate
Lazada Malaysia
www.lazada.com.my

This email is a service from Lazada Malaysia.

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第四封信

Notice of Cancellation

Dear XXXXXXXX,
Thank you for shopping with Lazada, Malaysia’s largest online store!

Please be informed that your order 30067XXXX has been cancelled due to inevitable circumstances.

We’re humbly and profusely apologise for any inconvenience or heartache this has caused.

If you would prefer alternative items or haven’t authorised this cancellation, drop us a line here and Customer Service will be happy to assist in any way possible.

Kind regards,

The LAZADA Team

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我只能说
我不会再逛lazada了

以下是我所购买的东西



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paranoidx

deagle-lim 发表于 26-10-2013 12:09 AM
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第一封email

算了吧～如果拿回钱的话。。。
没下次就是了

fotoana

建议不要上网买东西，骗子太多了。直接到商店买，还有的选择。

Patricia9098

我曾经在 Lazada 买了一部相机，大概2-3天就收到了。

ahbit85

谢谢提醒

vxion

deagle-lim 发表于 26-10-2013 12:09 AM
===========================================

第一封email

虽然他们没有完成你的order，but你的order也是很夸张下，那个update价钱的要炒掉，你真的买到这种价钱还是你找到漏洞? 分享下

deagle-lim

vxion 发表于 22-11-2013 10:40 PM
虽然他们没有完成你的order，but你的order也是很夸张下，那个update价钱的要炒掉，你真的买到这种价钱还是 ...

别说到我好像hacker酱紫
我只会format电话电脑而已
真的很刚巧
那晚也是我第一次进入lazada
因为下午听到朋友说lazada的东西比市面上东西便宜得多
说真的当时我还真的以为有什么promotion还是happy hour之类的
当你看到mouse普通那种wired的optical mouse十多二十多款avf sensonic之类的brand都是RM2.00
同时你看到logitech lazer mouse RM25 RM35
再来看到headset philip brand的也是RM30左右
再看到buffalo 500gb usb3才rm24
你那一刻你会认为是系统出现问题而滑鼠去点打叉然后起身扫扫屁股去睡觉咩?
还是你会好像我酱紫真的是一话都不说直接drop order make payment?
我当时真的真的以为我抢到便宜货
哪里知道一个email来说系统出错就the end了
也没有说在网路上还是fb那边公开道歉
这样的网站休想我会再点进去看他们的东西
买ebay东西都没那么tulan
pui !

vxion

deagle-lim 发表于 23-11-2013 12:06 AM
别说到我好像hacker酱紫
我只会format电话电脑而已
真的很刚巧

是我也会直接下单很多东西

deagle-lim

vxion 发表于 23-11-2013 12:23 AM
是我也会直接下单很多东西

所以咯
然后隔天email你说系统出错
还要你回信给他你的个人资料跟你汇款的资料
好让他们退款给你
没公开性的道歉或承认出错
这样的网购平台是你你还会上去逛逛你还会支持吗?
你呢我就不知道
但是我呢我以后怎样都不会上去看了
已经被我blacklist了

pisceskelly

做生意最避忌的就是像他们这样~~
哪里可以block customer？？哪里可以把bad review删除？
bad review的出现是要你们公司做得更好，避免下次交易再发生同样的情况~~
应该接受这样的批评让公司便得更好吧~~
真的对lazada改观了~~鄙视它~~！！

未来战士

如果要网购有时候要会看， 像如果他卖你 RM500 nikon DF 你信吗？别贪小便宜。
还有是买前问有没有现货，没有你就要等很久。可以的话就 COD。
还有是不要给任何人你信用卡资料。如果他们要退回钱给你，只需要你的号码（背面三个号码不要给） 不用你的个人资料。
网购其实是很方便但要提防骗子，看卖家有没有 blacklist ACC。

iTab

我朋友每次都在那里买~~

wkc

Thank you for sharing

wkc

谢谢分享。

wkc

谢谢分享。

pigletss2

我那时候还真想过要和他们买的说！
还好看到这个帖子！感谢分享！

poh_83

本来要跟他们买手表的，还好最后没有跟他们买

欧基巴拉

公司上下职员都买，都还出过乱子。。

leolow23

谢谢你的分享