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TM Unifi & Streamyx 討論區
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发表于 6-5-2011 10:23 PM
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发表于 6-5-2011 10:25 PM
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曇花一現， portspeed還是 2047和 507。 剛才到200KBps以為速度恢復，restart modem
後還是一樣， 以為 ...
Orochimaru 发表于 6-5-2011 09:17 PM 
你是在kl吗?? |
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发表于 6-5-2011 10:25 PM
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回复 garytan
有
AHTATZAI 发表于 6-5-2011 10:23 PM
给我下 |
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发表于 6-5-2011 10:29 PM
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刚才我老豆也beh tahan 料
call100骂他们到够够力还是一样
我老豆说明天在不能就report mcmc[给他够够力]
btw 怎样check我这里有没有4mb的line |
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发表于 6-5-2011 10:50 PM
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刚才我老豆也beh tahan 料
call100骂他们到够够力还是一样
我老豆说明天在不能就report mcmc[给他够够力] ...
AHTATZAI 发表于 6-5-2011 10:29 PM
你去回我pm下 |
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发表于 7-5-2011 12:46 AM
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| Tm ANNOUNCEMENT | | | UPGRADING OF TM INFRASTRUCTURE AND MAINTENANCE OF TM SERVICES
| | |
Dear Valued Customers,
Telekom Malaysia Berhad (TM) wishes to inform our customers that we will be performing network upgrading and service maintenance exercises in order to facilitate the ongoing improvements to our service performance and quality.
Please see below for the activity schedule from 1 May 2011 to 15 May 2011:
DATE | TIME | ACTIVITIES | AREA(S) AFFECTED | SERVICE AFFECTED | 1 – 2 May 2011 | Throughout the period | Upgrading of customer service platform |
Perak
Pahang
Melaka
Selangor – Lapangan Terbang Subang (LTS), Kinrara, Sungai Buloh, Puchong, Selat Klang Utara & Sungai Long
KL - Duta, Taman Midah, Bukit Anggerik, Sentul, Pekeliling & Wangsa Maju | Delay in applications for new Telephony & Multimedia services | 1 May 2011 | 12.00 am until 3.00 am | HyppTV platform maintenance | ALL UniFi residential subscribers | HyppTV IPTV service | 3 May 2011
| 12.00 am until 5.30 am | Upgrading of TM TollFree platform | Nationwide | 1300 80 XXXX | 5 May 2011
| 12.00 am until 5.30 am | Upgrading IP Prepaid network
| Area Code ‘03’ and ‘09’
| Home Prepaid and Ring Ring Cards
| 5 May 2011 | 12.00 am until 3.00 am | HyppTV platform maintenance | ALL UniFi residential subscribers | HyppTV IPTV service | 7 May 2011
| 12.00 am until 5.30 am | Upgrading of TollFree platform | Nationwide | 1300 88 XXXX | 10 May 2011 | 12.00 am until 5.30 am | Upgrading of TollFree platform | Nationwide | Inbound calls to 700 (except 7007) | 12 May 2011
| 12.00 am until 5.30 am | Upgrading ofIP Prepaid network
| Nationwide
| Home Prepaid and Ring Ring Cards
| 14 May 2011 | 12.00 am until 2.00 am | Network upgrading to Next Generation Network (NGN) | Bota, Perak
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a) Homeline / Streamyx / BusinesslineFrom 05-3761 XXX to 05-3765 XXX
as well as 05-3768 XXX
b)
ISDN BRI05-3751 1XX and 05-3752 1XX |
During these exercises, our customers subscribing to the affected services may experience minor service interruptions. We would like to assure our customers that the services will resume to normal after the stipulated period.
TM apologizes for any inconvenience caused that may occur from the disruption and would like to assure you that these activities are necessary to enable us to provide you with the best quality of service.
We wish to thank all our customers for their understanding and patience during the affected period.
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发表于 7-5-2011 01:43 AM
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回复 garytan
我是要拿４mb的，所以上次申请了rm140 blockbuster deal的package.可是昨天tmne ...
weewangwang 发表于 6-5-2011 15:11 
我跟你一样! 我要4M,但TM说我家的地区最高只能support到1M
就是说除非他们upgrade他们的system(还是电缆?总之好像大工程),我家永远只能用1M?
这什么道理啊?全m'sia就只有它一家固定宽频耶,我没有其他选择
你有什么办法投诉吗? |
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发表于 7-5-2011 02:15 AM
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我跟你一样!我要4M,但TM说我家的地区最高只能support到1M
就是说除非他们upgrade他们的system(还是电 ...
Geminz 发表于 7-5-2011 01:43 AM
你要拿4mb吗?? |
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发表于 7-5-2011 02:52 AM
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回复 2388# garytan
今天才去tm point问来罢了
那边职员说我家地区最高到1Mb,所以现在问题不是我要不要，
而是TM能不能给到 :@ |
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发表于 7-5-2011 07:12 AM
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本帖最后由 Orochimaru 于 7-5-2011 07:18 AM 编辑
你是在kl吗??
garytan 发表于 6-5-2011 10:25 PM
johor kulai. 現在有170-200KBps的速度，算起來應該是2Mbps的咯
應該port那邊TM 不動誰改了東西 
等下我打去給technician一下，反正安裝不到兩星期，還在warranty對嗎？ |
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发表于 7-5-2011 08:33 AM
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Gary Tan, 有看到我pm你的信息吗？ |
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发表于 7-5-2011 08:46 AM
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During these exercises, our customers subscribing to the affected services may experience minor se ...
garytan 发表于 7-5-2011 12:46 AM
Network upgrading to Next Generation Network (NGN)
是FIBER? |
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发表于 7-5-2011 08:47 AM
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回复 garytan
今天才去tm point问来罢了
那边职员说我家地区最高到1Mb,所以现在问题不是我要不要，
...
Geminz 发表于 7-5-2011 02:52 AM
去tmpoint=浪费时间
我跟你一样
过后打去MCMC投诉
现在用着〉〉〉
http://www.speedtest.net/result/1266714294.png
http://www.pingtest.net/result/39350358.png |
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发表于 7-5-2011 10:48 AM
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发表于 7-5-2011 11:16 AM
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回复 213# Orochimaru
14天里面warranty |
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发表于 7-5-2011 11:36 AM
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Gary Tan, 有看到我pm你的信息吗？
Spaceboy87 发表于 7-5-2011 08:33 AM
有看到啊 |
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发表于 7-5-2011 11:37 AM
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发表于 7-5-2011 11:46 AM
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johor kulai. 現在有170-200KBps的速度，算起來應該是2Mbps的咯
應該port那邊TM 不動誰改了東西 {: ...
Orochimaru 发表于 7-5-2011 07:12 AM
是的 |
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发表于 7-5-2011 11:56 AM
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沒什麼客服精神的， technician講他之前已經改port去6Mbps了， 可能是這幾天系統有些問題，叫我遲些再看。 可是多3天就過14天了， 他是上星期二來安裝的。現在只好等TM那邊了。 |
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发表于 7-5-2011 12:57 PM
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回复 216# Orochimaru
别等了。call tm吧 |
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