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新闻贴：团购里Lohas Premium Travel的旅游配套，有欺骗消费者的成分。
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新闻里说到，团购里买了五张卷是RM4,995，之后却被逼再付RM4,050，作为保险费，行李费和TIPS。
之后，行程却取消了，要求退钱，却退钱过程玩弄消费者。
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发表于 2-5-2014 11:03 AM
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楼主 |
发表于 2-5-2014 11:34 AM
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你的LINK错了。
是这个吧。
http://www.groupon.my/deals/travelcity/Lohas-Premium-Holiday/717621518
[size=120%]5D4N Full Board Guided Tour with Stay and Return Flights
- Weekday (Sun – Wed) package for 2 for RM999 (up to RM3,798 value) (only RM124.90 per person per night)
- Weekend (Thu – Sat) package for 2 for RM1,888 (up to RM4,598 value) (only RM236 per person per night)
- Instalment plan available from RM19.21 per week onwards.
- Customers may provide estimated month of travel without specific dates if unsure by Nov 15, 2013.
- Single travellers subject to surcharge of RM1,350 per person (payable to Lohas Premium Holiday).
- Passports must have a min. validity of 6 months from expiry date on date of travel.
- Valid for Malaysian citizens, permanent residents, and foreigners with working permits or student visas only.
- Flights for selected dates may be subject to surcharge depending on date and seat availability. Airport tax and fuel surcharges not included.
- Flight schedule may vary and subject to availability on preferred travel dates.
- To redeem complimentary birthday arrangement, customer’s birthday must coincide with preferred travelling period.
- Lohas Premium Holiday or a local ground operator may place customers in a hotel of a similar rating in the event of full occupancy in the customer's preferred hotel.
[size=150%]Includes (for 2 people)
- AirAsia return economy class tickets from Kuala Lumpur to Phnom Penh and Siem Reap.
- Standard Room stay.
- Return airport transfer.
- Meals and admission fees as per itinerary.
- Sit-in-coach English-speaking guided tour. Mandarin-speaking guide available, refer to 'Add-on' section in the write-up for details.
- 1x 60-minute traditional body massage in Siem Reap.
- 1x buffet dinner with traditional Cambodian show in Siem Reap.
- 1x shabu-shabu suki soup in Siem Reap OR suckling pig (min. 16 people per booking required) in Phnom Penh.
- Scarves, straw hats, group photo, and sugar cane drinks.
- USD10 Coupon at Naga World Casino in Phnom Penh.
- 5-day travel insurance.
- 2x trendy gift mugs per voucher and RM500 royalty rebate cash voucher (subject to terms and conditions).
- Complimentary birthday arrangement for 1 person: 2D1N on-board the Super Star Libra cruise (departure on Wednesdays and Thursdays, valid from Jan 1, 2014 – Dec 31, 2014).
[size=150%]General
- Travel period: Mar 15, 2014 – Nov 15, 2014.
- Book by Nov 15, 2013.
- Rescheduling and amendments must be made at least 14 days prior to confirmed booking date or Groupon will be forfeited.
- Amendments after booking confirmation will be levied a penalty of RM150 per person.
- No refunds or cancellations allowed upon confirmation of bookings.
- May buy and use many. Groupons cannot be combined.
- Rate is inclusive of applicable taxes and service charges.
- Printed Groupon voucher and Lohas Premium Holiday E-Voucher confirmation required at check-in.
- See the rules that apply to all deals.
[size=150%]Does Not Include
- Visa.
- Airport tax and fuel surcharges.
- Luggage allowance.
- Tipping for local tour guide and driver.
[size=150%]Surcharges
- Airport tax and fuel surcharges at LCCT Airport: RM52 per person (may vary based on travel dates).
- Airport tax and fuel surcharges at Siem Reap International Airport: RM150 per person (may vary based on travel dates).
- Compulsory tipping for tour guide and driver:
- For travellers aged 12 and above: RM25 per person per day.
- For travellers aged 11 and below: Free.
[size=150%]Blackout Dates
- Apr 11, 2014 – Apr 19, 2014.
- Apr 27, 2014 – May 4, 2014.
- May 10, 2014 – May 18, 2014.
- May 29, 2014 – Jun 4, 2014.
- Jun 15, 2014 – Jun 21, 2014.
- Sep 21, 2014 – Oct 1, 2014.
本帖最后由 平院 于 2-5-2014 11:41 AM 编辑
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发表于 2-5-2014 11:36 AM
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平院 发表于 2-5-2014 11:34 AM 
你的LINK错了。
是这个吧。
不好意思! 应该放错了。
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楼主 |
发表于 2-5-2014 11:42 AM
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sina 发表于 2-5-2014 11:36 AM
不好意思! 应该放错了。
都有整班人了，怎么会不成行。
里面管理差尽吧。
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发表于 2-5-2014 11:52 AM
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平院 发表于 2-5-2014 11:42 AM
都有整班人了，怎么会不成行。
里面管理差尽吧。
可能promotion 的价钱太便宜了。到最后可能双方旅游社没钱赚。
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发表于 4-5-2014 11:53 AM
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发表于 4-5-2014 07:49 PM
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我的朋友买了去krabi的，也是一直敲不定时间和行程
旅行社说5月尾去，但是到今天都无法给他们e ticket和住宿资料。
一直打电话去，他们就说负责人不在。
写email去，就没有回复。
骗钱的咯 |
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发表于 5-5-2014 01:38 AM
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发表于 5-5-2014 08:51 PM
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发表于 6-5-2014 09:51 AM
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发表于 28-5-2014 09:57 AM
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我帮我朋友買的2張voucher (4个人)他又是咁讲,人數唔夠,取消行程,他仲叫我打电话俾Groupon公司退返D钱,我唔怕groupon 公司,他哋应该会退的.我是怕 lohas premium travel 呑我哋的小费和机场稅.他话公司开会.未肯定可唔可以退小费和机场稅.打电话去他公司無人接,我已经报左上旅遊工会個度.他哋讲已有很多人报左上去.D是伲间公司.
伲個是旅遊工会的电话.
Raihan Mohd Nagib (Ms)
Manager II
Industry Services Department
MATTA HQ
Tel : 03-92221155
Fax : 03-92238555
raihan@matta.org.my
他叫我写信e.mail俾他. 依家俤下,下一步点做.
如要有其他受害者,要一齐上诉,请联络e.mal俾我. pamk2209@gmail.com |
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楼主 |
发表于 28-5-2014 10:09 AM
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pamk43 发表于 28-5-2014 09:57 AM
我帮我朋友買的2張voucher (4个人)他又是咁讲,人數唔夠,取消行程,他仲叫我打电话俾Groupon公司退返D钱,我唔 ...
上个星期的报纸，楼一的案件，那间lohas退回钱了。
我找回来再上载。
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发表于 29-5-2014 11:12 AM
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平院 发表于 28-5-2014 10:09 AM
上个星期的报纸，楼一的案件，那间lohas退回钱了。
我找回来再上载。
他点退到架,是唔是退返 groupon 的团費,我依家是要求lohas premium 退返收左我小费和机场稅,因為他哋根本沒订机位,点解要收小费和机场稅.而且机场稅是政府收,不是他哋收架.有佯野辦法,请通知声,感激不尽.
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发表于 2-6-2014 02:05 PM
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pamk43 发表于 29-5-2014 11:12 AM
他点退到架,是唔是退返 groupon 的团費,我依家是要求lohas premium 退返收左我小费和机场稅,因為他哋根本 ...
做什么不去persatuanpengguna 投诉的？？？？
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发表于 2-6-2014 05:45 PM
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RM999五天全包，乘搭亞航去的價錢差不多，也可以再便宜些。G固本裡說可省下RM2000多，但如果是原價RM整4千，五天全包也是乘搭亞航，就真的是有欺騙成份和誤導消費者，如果以乘搭廉航和傳統航空來說。但去5天即使是乘搭傳統航空全包也不需那麼貴，除非是給100以上美金一晚的酒店才有賺咯。
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发表于 3-6-2014 08:25 AM
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发表于 5-6-2014 03:22 PM
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我的airport tax 226 三月份到现在都还没退。。打几天电话都没有人听。。KNS |
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楼主 |
发表于 14-6-2014 11:22 PM
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