现在吉隆坡机场坐马航出国要提早4-5个小时去排队checkin

byte77

在吉隆坡机场坐马航出国的要提早4-5个小时去马航柜台排队check-in，因为今天我去吉隆坡机场时看到马航柜台的长龙排到几百人，柜台上全部显示international flight而没有根据地点时间先后排列，向服务人员查询的时候已经有人求助，肯定会有人傻傻排队到错过check-in时间登不到机。那里有马航的self check-in机器但是不懂可不可以用。其他航空公司柜台没这个问题。

另一个方法是先在48小时之内在马航网站check-in，打印登机牌，然后到机场时把行李交到马航行李寄送柜台，详情参考下面。
（去Bandar Seri Begawan, Kunming, Xiamen, Kathmandu, Los Angeles, Tokyo–Los Angeles的不能网上check-in）
http://www.malaysiaairlines.com/my/en/book-and-plan/check-in/self-service.html
http://www.mole.my/content/malaysia-airlines-urges-guests-self-check

这是搭客的评语： http://www.airlinequality.com/Airports/Airport_forum/kul.htm
Since around late August or early September 2013 Malaysian Airlines has adopted the policy of having all international check-in happen at row C at the KLIA. What it does is cause a huge line to form from row C right through to row G. This happens from between 06.50hrs to about 08.30hrs every morning. Travellers become very agitated and very fearful of missing their flights because of the long queues. Most importantly, there are no Malaysia Airlines staff to help explain or assist passengers who are confused by this new system. Thick skinned clients cut queues and no Malaysian Airlines staff are there to help pacify the crowds. This is a very bad experience for any first time passenger with Malaysian Airlines or KLIA. Whilst one can understand the cost saving that happens with consolidating to only one row for check in of all international passengers, the disinformation or rather the non existence of Malaysia Airlines staff to help soothe the nerves of the passengers is most unprofessional and shows a complete lack of customer service by the airline. It also makes the airport experience start on a very tense note. I have flown this airline for over 26 years now and this is a low point in the airline's airport check in experience. I do hope that Malaysia Airlines will at least put staff to help manage the long queue at row C and soothe passengers' nerves.

伟仲

谢谢您，去年去台湾就是这样被走掉了。

byte77

伟仲 发表于 23-2-2014 09:05 PM
谢谢您，去年去台湾就是这样被走掉了。

他们是不是故意这样做来使搭客误机，然后再买一张机票

彩虹百合

想不到马航也出这招, 还以为亚航才做到这么'cheap'。

garyyap

这也算五星服务？

accord08

去年开斋节时 就遇到这情景。 我还以为是当时吧了。
哪里知道竟然变成 永久措施。

极终战士

国际线不能用web check in or mobile check in吗？

byte77

极终战士 发表于 9-3-2014 10:10 AM
国际线不能用web check in or mobile check in吗？

去Bandar Seri Begawan, Kunming, Xiamen, Kathmandu, Los Angeles, Tokyo–Los Angeles的不能网上check-in

极终战士

byte77 发表于 9-3-2014 10:20 AM
去Bandar Seri Begawan, Kunming, Xiamen, Kathmandu, Los Angeles, Tokyo–Los Angeles的不能网上check- ...

哇！这样会浪费很多时间叻。。。